Privacy Policy

1. WHO WE ARE

The Wildhartt website is operated by Discoverent SRL, a company specialising in the organisation of guided wilderness adventure trips.

  • Company: Discoverent SRL
  • Address: Avenue Prekelinden 147/2, 1200 Brussels, Belgium
  • ECB number: 0761.592.827
  • Telephone number: +32 474 52 20 36
  • Professional liability insurance: AMLIN, contract no. LXX 049281
  • Travel agent licence: Brussels Economy and Employment authorisation no. 6134
  • Atout France licence: IM099240002

2. Scope of application
This privacy policy applies to all data collected via our website https://wildhartt.com. By accessing our site or using our services, you accept the practices described below.

3. Data collected and purposes
We collect and use your personal data solely for the purpose of managing Wildhartt's services, responding to your requests and improving your user experience. Here are the main types of data collected:

  • Comments: When you leave a comment, we collect data from the comment form as well as your IP address and your browser's user agent for spam detection. An anonymised string (hash) created from your email address may be sent to the Gravatar service to verify your usage. Gravatar's privacy policy is available here: https: //automattic.com/privacy/.

  • Media: If you upload images to the site, avoid images with location data (EXIF GPS). Visitors can download and extract this information.

  • Cookies: We use cookies to improve your browsing experience. Below are the different types of cookies used:

    • Strictly necessary cookies: Essential for using certain services, such as reservations.
    • Functional cookies: These improve browsing by saving your preferences.
    • Advertising cookies: These are used to offer targeted advertising, to limit the frequency of advertising and to measure its effectiveness.
    • Statistical cookies: These are used to measure the site's audience and gain a better understanding of how our services are used.

You can configure your browser to refuse cookies or ask for your consent on a case-by-case basis. For more information on cookie management, visit the CNIL website: https: //www.cnil.fr.

4. Embedded content from other sites
Articles on this site may include embedded content (for example, videos or images) from third-party sites. These sites may collect data, use cookies and track your interactions if you have an account on their platform.

5. Use and transmission of your personal data
Your data is mainly used to:

  • Improving services: To facilitate interactions with our services and simplify your future accesses.
  • Account management: For registered users, the data is used to manage and personalise your profiles.
  • Support: To respond to your requests for information and support.

6. Data retention periods
We keep your data for as long as is necessary for the purposes for which it was collected:

  • Comments: Comments and their metadata are kept indefinitely, making it easier to recognise subsequent comments.
  • User accounts: For registered users, profile data is kept until the account is deleted. You can modify or delete this information at any time.

7. Your rights regarding your data
In accordance with the RGPD, you have the following rights:

  • Right of access: To obtain the information and data we hold about you.
  • Right of rectification: Correct incorrect or incomplete information.
  • Right to object: To object to the processing of your data for legitimate reasons.
  • Right to erasure: Request the deletion of your personal data (except data required for legal obligations). To exercise your rights, contact us via the following address: hello@wildhartt.com.

8. Security and confidentiality
The security of your data is a priority for Wildhartt. We implement all necessary measures to protect your information against loss, theft or fraudulent use. However, no data transmission or storage system is completely secure. We encourage you to be vigilant when using your data online.

9. Responsibility for user comments
Users are responsible for the comments they leave on our site. It is forbidden to publish comments that are contrary to the law, defamatory or offensive. Comments are not moderated a priori, but may be reported for deletion. Wildhartt reserves the right to remove any comment that is clearly unlawful.

10. Intellectual property rights
The content of the Wildhartt site (text, images, videos, logos) is protected by intellectual property rights. Any reproduction or use without written authorisation from Discoverent SRL is prohibited and constitutes an infringement. You may consult and print the pages for personal use, but any other use is strictly prohibited.

11. Changes to the privacy policy
This privacy policy may be updated to reflect changes in our practices. We encourage you to consult this page regularly to be informed of any changes.

Even on adventures you need cookies 🍪

By continuing to browse this site, you accept the use of cookies.

We make moderate use of cookies in order to be able to measure the audience and the performance of the site, as well as to offer you content tailored to your interests, while respecting your privacy.